Refund policy

Last updated: Jan 22nd, 2024

RECEIVING DAMAGED PRODUCTS

If a product is delivered damaged, notify us immediately at care@the-goodnesscompany.com and we will arrange for a replacement at the earliest opportunity.

MISPLACED AND INCORRECT ORDERS

If you receive any misplaced or incorrect items, please contact us at care@the-goodnesscompany.com and we will promptly resolve the issue.

RETURNING PRODUCTS

Products may be returned only in the case of a manufacturing defect. Please note that, in such instances, we will issue a replacement; however, refunds will not be provided.

UNAVAILABLE PRODUCTS

In the rare event that a product becomes unavailable, we will notify you promptly via email. Your order will be refunded through the same payment method.

CANCELLATION POLICY

Once an order is placed, it cannot be canceled or refunded.